A Perfectionist is chasing an illusion it doesn't exist in business
Ruble Chandy
Why Objections are the Key to Persuasion and How to Handle the “Price is too High” Objection
Have you ever tried to sell a product or service, but faced resistance from potential customers who claim that “the price is too high”? If so, you’re not alone. This is the most common objection that salespeople hear. But did you know that there are only nine types of objections that people can use to say “no” to you? And once you learn how to handle these objections, you can take your business to the next level.
What are Objections and Why are They Important?
Objections are the reasons why potential customers say “no” to your offer. They are the reflexes that people have when they are asked to part with their hard-earned money. But objections are also the key to persuasion. If you can handle objections effectively, you can persuade people to take action, whether it’s to buy your product, use your service, or join your cause.
Objections are also a sign that people are interested in what you have to offer. If someone doesn’t care about what you’re selling, they won’t bother objecting. But if they object, it means they are considering your offer, and they need more information or reassurance before they make a decision.
What is the “Price is too High” Objection and How to Handle it?
The “Price is too High” objection is the most common objection that salespeople face. It’s a reflex that people have when they are asked to spend money. But price is also an abstract concept. What does $1,000 mean to you? What about $10,000? The value of money is relative, and people need to feel that they are getting value for their money.
So how do you handle the “Price is too High” objection? Here are some tips:
Focus on the Value
Instead of defending the price of your product or service, focus on the value that it provides. What problem does your product or service solve? How does it improve people’s lives or businesses? What are the benefits of using your product or service? If you can show people that the value they will receive is greater than the price they will pay, they will be more likely to buy from you.
Address the Real Objection
Sometimes, when people say “the price is too high,” they are really saying something else. They may be concerned about the quality of your product or service, or they may not trust you or your company. So instead of arguing about the price, try to uncover the real objection. Ask questions like, “What specifically do you think is too expensive?” or “What are your concerns about our product or service?” Once you know the real objection, you can address it directly.
Offer Alternatives
If someone truly cannot afford your product or service, offer them alternatives that are more affordable. Maybe you have a lower-priced version of your product or service, or you can offer a payment plan. By offering alternatives, you show that you are willing to work with them and that you care about their needs.
What If You Can’t Handle Objections?
If you can’t handle objections effectively, you will struggle to persuade people to take action. You may lose sales, or you may fail to grow your business. But the good news is that objections are a skill that can be learned. By studying the nine types of objections and practicing your responses, you can become more confident and effective at handling objections.
Summary
Objections are the reasons why potential customers say “no” to your offer, but they are also the key to persuasion. There are only nine types of objections that people can use to say “no” to you, and once you learn how to
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A Perfectionist is chasing an illusion it doesn't exist in business
Ruble Chandy