If you are unable to attend for any reason, you may have someone substitute for your participation in the program. Call the Synergistic Research International, LLC. (SRI) Customer Service Department at least 10 days prior to the event to transfer your enrollment. A $75 fee will apply. Transferred and complimentary tickets are not eligible.

If you are unable to attend and do not wish to substitute, contact our Customer Service Department. We will convert your enrollment to a non-refundable credit that you may apply toward any future Robbins Research International, Inc. event for up to one full year from your original event date. Some restrictions apply.

A complimentary enrollment is valid for the event date listed in the electronic confirmation only and is non-refundable/non-transferable.

If after attending the first half of the program, you are not completely satisfied, please contact one of our Customer Service Representatives during the Day 2 afternoon meal break at the event. Refunds are authorized at the event only. You must have attended the event up until the Day 2 afternoon meal break and request your refund at the Customer Service Desk during the Day 2 afternoon meal break. At your option, we will apply your tuition to any Synergistic Research International event, or send you a full refund. Simply turn in your workbook and name badge to a SRI Customer Service Representative at the Customer Service Desk. Complimentary enrollments are not eligible for refund.